General Manager, Finance & Operations - Biloxi, Mississippi

The General Manager plays a critical leadership role at Quality Poultry and Seafood, a fourth-generation, family-owned business with over 70 years of Gulf Coast tradition. This position ensures the successful operation of all business divisions—wholesale, retail market, award-winning café, and property management. The General Manager will drive operational excellence, team leadership, regulatory compliance, and customer satisfaction, preserving the company’s legacy while positioning it for continued growth.

• Oversee daily operations across all business units, including the seafood market, café, shipping office, and properties, ensuring efficient coordination and workflow.

• Manage financial functions including cash flow, payroll, purchase approvals, bank reconciliations, and monthly financial reporting in coordination with the accounting team.

• Supervise payroll and HR processes, including hiring, scheduling, employee benefits, bonus calculations, and staff development across departments.

• Maintain regulatory compliance with FDA, USDA, DMR, DOT, and Health Department requirements, overseeing audits, licensing, and safety documentation (HAACP, GMP, SSOP).

• Lead purchasing and inventory strategy, analyzing major purchases (e.g., shrimp), reviewing vendor pricing, and setting par levels with the purchasing manager.

• Support marketing and customer engagement, including advertising content review, pricing strategy, and customer service standards in retail and café settings.

• Oversee IT systems and internal tools, working with vendors to maintain software (e.g., SeaTouch), credit card processing, and data analysis tools.

• Coordinate with ownership on business planning, strategic decisions, and long-term company goals.

• Proven experience in business operations management, preferably in the food, seafood, or hospitality industry

• Strong financial acumen, including budgeting, payroll, and cash flow oversight

• Leadership and team management skills across diverse departments and roles

• Familiarity with regulatory requirements in food safety and government reporting (e.g., HAACP, USDA, FDA)

• Excellent communication and organizational skills

• Comfort with technology systems, spreadsheets (Excel), and point-of-sale or inventory systems (e.g., SeaTouch)

• Hands-on, problem-solving mindset with the ability to adapt and lead through change

Bonus annual

Profit sharing (retirement plan)

Healthcare (800-1000 / month) FAMILY

Food at cost for family.

Vacation 3 weeks, 3 days sick leave

Continuing Education

Cell phone, laptop

Founded in 1951, Quality Poultry and Seafood is a fourth-generation, family-owned business serving the Mississippi Gulf Coast. From humble beginnings, we’ve grown into the region’s largest seafood market, offering premium coastal fare and award-winning heat-and-serve specialties. With 70+ years of tradition, we pride ourselves on quality, service, and community. When it comes from us, you know it’s Quality.