Virtual Assistant - Jackson, Mississippi

Marion Counseling Services, PLLC is seeking a dependable, detail-oriented Virtual Assistant to support our counseling and consulting operations. This remote role focuses on scheduling, appointment coordination, client communication, and day-to-day administrative support. The ideal candidate is organized, proactive, tech-savvy, and comfortable multitasking in a fast-paced, service-oriented environment. You’ll collaborate closely with counselors and consultants to ensure timely, professional client experiences while upholding our supportive culture.

• Manage calendars and coordinate client and team appointments
• Serve as a primary point of contact for client inquiries via phone, email, and messaging
• Prepare, update, and organize documents, forms, and client records with confidentiality
• Assist with intake, confirmations, reminders, and follow-ups to reduce no-shows
• Support project management tasks and track action items and deadlines
• Maintain organized digital files and data entry across tools and platforms
• Assist with meeting preparation, notes, and task tracking
• Coordinate communication between clients, providers, and partners
• Identify process improvements and proactively resolve administrative issues
• Use software tools to facilitate communication, scheduling, and workflow

• Proven experience as a Virtual Assistant or administrative coordinator in a fast-paced setting
• Excellent organization, time management, and multitasking abilities
• Strong written and verbal communication skills with a professional, client-centered approach
• Proactive problem-solving and high attention to detail
• Comfort using common productivity tools (e.g., calendar/scheduling apps, email, document management, project management software)
• Ability to work independently, handle sensitive information confidentially, and meet deadlines
• Reliable internet connection and a suitable remote work environment
• Flexibility to support business hours in Jackson, Mississippi (CST) as needed

Marion Counseling Services, PLLC is looking for a dedicated and detail-oriented Virtual Assistant to join our team in the management consulting industry. As a Virtual Assistant, you will play a crucial role in supporting our counseling and consulting operations, ensuring that our clients receive the highest level of service. This position offers the opportunity to work flexibly from home while contributing to a positive and supportive work culture. The ideal candidate will possess excellent organizational skills, a proactive approach to problem-solving, and the ability to multitask effectively in a fast-paced environment. You will be responsible for managing schedules, coordinating appointments, and assisting with day-to-day administrative tasks that are vital to our operations. Strong communication skills and a commitment to high-quality work are essential in this role as you will interact with clients and team members regularly. Additionally, familiarity with various technological tools and platforms will be beneficial, as you will be using software to facilitate communication and project management. If you are looking for a rewarding opportunity to make a difference in people’s lives through your organizational skills and administrative support, we encourage you to apply and become a key part of our mission at Marion Counseling Services.