Talent Solutions Consultant

RCI is seeking a remote Talent Solutions Consultant to drive new business for our recruiting and talent acquisition services. Ideal candidates are energetic, high-activity sales pros who love cold calling, excel at selling non-tangible, consultative solutions, and thrive in a fully remote, metrics-driven environment. 1–2 years of sales experience preferred; staffing industry exposure is a plus (no temp/contract staffing).

This isn't an easy sales job...and that's exactly why it's worth doing. Recruiting is one of the most competitive B2B sales markets in the world, where you'll compete against staffing agencies, executive search firms, recruiting technology, job boards, internal talent acquisition teams, and companies convinced they can solve hiring on their own. Success requires resilience, business acumen, and the ability to earn trust in every conversation. For over 50 years, RCI has helped organizations solve one of their most complex business challenges through a proven recruiting methodology that has evolved across changing labor markets, economic cycles, and generations of recruiting technology. Few independent recruiting firms can point to that kind of longevity while continuing to innovate. Here, you won't just learn how to sell—you'll learn how to diagnose business problems, navigate executive conversations, and master consultative selling alongside some of the industry's most experienced recruiting professionals. If you can succeed at RCI, you'll develop skills, credibility, and confidence that will serve you throughout your entire career.

The Talent Solutions Consultant is responsible for generating new business opportunities by connecting with prospective clients, identifying hiring challenges, and positioning RCI's recruiting and talent acquisition solutions as a strategic business resource.

This role is built around one core principle:

Nothing happens until we speak with someone.

Success is driven by creating meaningful conversations with qualified prospects, consistently developing new opportunities, and maintaining a disciplined outbound sales process. Talent Solutions Consultants are responsible for prospecting, qualifying opportunities, scheduling sales demonstrations, and building a healthy sales pipeline that converts into long-term client relationships.

As a fully remote employee, the Talent Solutions Consultant is expected to demonstrate exceptional self-discipline, time management, accountability, and professionalism while working independently. Success in this role requires maintaining a structured daily routine, leveraging technology effectively, and consistently meeting performance expectations in a remote work environment.

The ideal candidate is energetic, resilient, highly organized, and thrives in a performance-driven environment where consistency, accountability, and customer engagement are the keys to success.

Key Points:

• Prospect and cold call high volumes of new leads daily to generate qualified opportunities

• Conduct consultative discovery calls to understand client hiring challenges and position RCI solutions

• Manage a full sales cycle from outreach and needs assessment to proposal and close

• Maintain consistent activity metrics (calls, emails, meetings) and accurate CRM documentation

• Collaborate with internal recruiting and delivery teams to scope and price service offerings

• Build and nurture a pipeline through persistent follow-up and objection handling

• Deliver compelling presentations and proposals tailored to client goals

• Meet or exceed weekly and monthly activity, pipeline, and revenue targets

• Stay current on recruiting/services industry trends and competitive landscape

• Represent RCI’s values with a responsive, quality-over-volume, results-driven approach

Position Objectives

• Generate new business opportunities through outbound prospecting.
• Create meaningful conversations with hiring decision makers.
• Develop and maintain a healthy sales pipeline.
• Schedule qualified discovery meetings and demonstrations.
• Position RCI as a trusted recruiting and talent acquisition partner.
• Consistently achieve activity, pipeline, and revenue goals.
• Deliver an exceptional customer experience throughout the sales process.

Drive Customer Conversations

• Conduct a high volume of outbound prospecting calls each day.
• Prioritize phone conversations over email whenever possible.
• Engage hiring managers, HR professionals, executives, and business owners.
• Build rapport and establish credibility quickly.
• Identify hiring challenges and workforce needs.
• Secure qualified appointments and demonstrations.
• Persist through multiple follow-up attempts until contact is made.
• Professionally overcome objections and advance opportunities.

Generate New Business

• Prospect for new business opportunities daily.
• Develop relationships with prospective clients.
• Identify organizations actively hiring.
• Research prospective customers before outreach.
• Build and maintain a healthy sales pipeline.
• Continuously expand assigned territories and target accounts.
• Identify opportunities for additional RCI services.

Manage Lead Pipeline

• Prioritize assigned leads and opportunities.
• Research prospects before outreach.
• Execute timely follow-up activities.
• Maintain accurate customer information within HubSpot.
• Document conversations, next steps, and sales activity.
• Keep opportunities moving through the sales process.
• Ensure no qualified opportunity is overlooked.

Utilize Sales Technology

Orum
• Maximize outbound call volume.
• Increase live conversations.
• Improve daily productivity.

HubSpot
• Manage leads and opportunities.
• Track customer interactions.
• Schedule follow-up activities.
• Maintain pipeline accuracy.
• Record customer notes and action items.

ZoomInfo, LinkedIn & Other Research Tools
• Research companies and decision makers.
• Identify hiring activity and business growth.
• Build targeted prospect lists.
• Validate contact information.
• Identify buying signals and hiring trends.

Remote Work Expectations

• Maintain a professional, distraction-free home office.
• Maintain reliable high-speed internet.
• Be available and engaged during scheduled work hours.
• Attend required virtual meetings and training.
• Demonstrate self-motivation, accountability, and time management.
• Protect confidential company and client information.

Daily Expectations

• Prospect for new business opportunities.
• Prioritize assigned leads.
• Research prospects before outreach.
• Make a high volume of outbound calls.
• Maximize live customer conversations.
• Schedule qualified demonstrations.
• Complete follow-up activities.
• Maintain CRM accuracy.
• Prepare the next day's call list before ending each workday.

Key Performance Indicators (KPIs)

Activity Metrics
• Outbound calls
• Live customer conversations
• Follow-up completion
• New prospects added
• CRM accuracy

Pipeline Metrics
• Qualified opportunities
• Demonstrations scheduled
• Pipeline growth
• Opportunity progression
• Conversion rates

Sales Metrics
• Revenue generated
• Sales closed
• Monthly quota attainment
• Customer retention
• Client satisfaction

Performance Expectations

Initial 90 Days
• Complete onboarding and training.
• Learn RCI's sales methodology.
• Build an active pipeline.
• Minimum 150 outbound calls per day.
• Minimum 1 qualified demonstration scheduled per day.

Ongoing Expectations
• 20–25 qualified demonstrations scheduled monthly.
• Minimum 15% demonstration-to-sale conversion.
• Meet monthly revenue objectives.
• Maintain consistent outbound activity and CRM accuracy.

Required Knowledge, Skills & Abilities

• Excellent communication skills.
• Professional phone presence.
• Consultative selling skills.
• Relationship building.
• Objection handling.
• Organization and time management.
• Self-motivation and accountability.
• Persistence and resilience.
• Coachability.
• Strong computer proficiency.
• Ability to excel in a remote work environment.

Preferred Qualifications

• Inside sales or business development experience.
• B2B sales experience.
• Recruiting, staffing, HR, or professional services experience preferred.
• HubSpot and outbound sales technology experience preferred.
• High School Diploma or GED required; college preferred.

Work Environment

This is a fully remote position. Employees are expected to maintain a professional, secure, distraction-free home office. Occasional travel may be required for company meetings, training, conferences, or client meetings.

Our Sales Philosophy

• Nothing happens until we speak with someone.
• Meaningful conversations create meaningful opportunities.
• Consistent prospecting produces consistent results.
• Technology should increase conversations—not replace them.
• Discipline, accountability, and execution drive success.

Success Profile

Top performers consistently create quality customer conversations, maintain disciplined prospecting habits, build strong pipelines, execute RCI's consultative sales process, continuously improve through coaching, and exceed activity, pipeline, and revenue expectations while excelling in a remote work environment.

Must-Have Requirements:

• Proven success working in a remote, self-managed sales environment

• 1–2 years of sales experience (preferred) with a track record in high-call-volume roles

• Demonstrated strength in cold calling and outbound prospecting

• Experience selling non-tangible offerings (services, consultative solutions, etc.)

• Staffing industry background is a plus (selling to staffing firms or selling staffing services); no temporary/contract staffing

• Self-motivated, competitive, resilient, and comfortable with rejection (“thick skin”)

• Strong consultative selling, discovery, and objection-handling skills

• Excellent verbal and written communication and presentation abilities

• Organized and disciplined with CRM hygiene and pipeline management

• Ability to collaborate cross-functionally and align solutions to client needs

Aggressive commission structure, revenue-based bonuses, full benefits - 401k, health, dental, vision, PTO plus additional company-sponsored holidays throughout the year. Working alongside company leadership/ownership from day one.

RCI, also known as Recourse Communications, Inc. is a recruiting and talent acquisition firm that helps employers find, attract, and hire qualified candidates.

We help organizations build stronger teams through better hiring.
For more than five decades, RCI has helped organizations build stronger recruiting, hiring, and retention strategies. While hiring has evolved, our purpose has remained remarkably consistent: helping organizations build stronger teams through better hiring.

We believe organizations deserve a hiring process they can trust.
One built on strategy, intelligence, experience, and partnership, not guesswork. Throughout our history, we've seen that better hiring outcomes rarely come from doing more. They come from having the right process, the right information, and the right support. That's what drives our work every day.