Service Now Developer - Phoenix, Arizona

MissionHires is partnering with a growing technology services firm to hire a ServiceNow Developer with deep CMDB expertise. This hybrid role is based in Chandler, AZ (Greater Phoenix) with occasional in-person client meetings. You will build and optimize CMDB capabilities, implement Discovery and Service Mapping, and drive integrations across ITSM/ITOM/ITAM/SAM to enhance asset visibility and IT operations.

• Design, develop, and configure CMDB-related functionality within ServiceNow
• Implement and tune ServiceNow Discovery and Service Mapping for accurate CI data
• Build and maintain integrations using REST, SOAP, and JDBC
• Create and manage identification and reconciliation rules, CI relationship models, and MID Server configurations
• Collaborate across ITSM, ITOM, ITAM, and/or SAM to ensure data consistency and integration
• Troubleshoot CMDB, Discovery, and integration issues end-to-end
• Support platform upgrades and participate in agile ceremonies (sprint planning, retrospectives)
• Produce technical documentation, solution designs, and best practices

• 3+ years of hands-on experience as a ServiceNow Developer or Engineer
• Deep knowledge of CMDB architecture, Discovery patterns, and CI relationships
• Proficiency with JavaScript, Glide APIs, and Flow Designer
• Experience with at least one ServiceNow module: ITSM, ITOM, ITAM, or SAM
• Strong understanding of integration protocols (REST, SOAP, JDBC)
• Ability to create technical documentation and solution designs
• Based in or able to work hybrid in Chandler, AZ (Greater Phoenix) with occasional client on-sites

• Fast-paced environment with access to enterprise-level projects.

• Work alongside experienced architects and cross-functional teams.

• Opportunity for professional growth in a ServiceNow-focused role.

• Collaborative, forward-thinking culture.

• Full benefits including medical, dental, vision, life insurance, retirement, equity options, paid time off, and flexible work arrangements.

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