Sales Development Specialist (Medical Devices)

MissionHires is hiring a Remote Outbound Sales (Medical Devices) Customer Engagement Specialist (CES) to drive top-of-funnel activity through high-volume cold calling, relationship re-engagement, and rigorous lead qualification. This front-line role identifies interest, qualifies opportunities, and submits high-quality leads to Aesthetic Consultants for demos and close. The CES does not close deals but is the critical engine of the sales pipeline, ensuring a strong first impression and clean handoffs.

• Conduct high-volume outbound calls to physicians, Medspas, and aesthetic practices
• Re-engage existing system owners for expansion, upgrades, or replacements via open house staffing opportunities
• Introduce the aesthetic technology portfolio at a high level and assess interest and timing
• Navigate gatekeepers and engage decision-makers professionally and confidently
• Qualify leads based on practice type, decision-maker access, timing, budget, and intent
• Accurately document call outcomes and opportunity details in Salesforce or designated CRM
• Submit qualified leads with complete, actionable notes to assigned Aesthetic Consultants or Executive Aesthetic Consultants
• Ensure timely, clean handoffs to maximize conversion rates and rep productivity
• Maintain consistent outbound activity levels aligned with performance expectations
• Manage follow-up cadence and engagement history to prevent missed opportunities
• Collaborate with sales leadership to refine messaging, targeting, and qualification standards

• Bachelor’s degree recommended or equivalent experience in sales, marketing, or customer engagement
• 1–3 years in sales, inside sales, or call center roles (medical device or technology sales preferred)
• Strong communication and interpersonal skills with quick rapport-building ability
• Self-motivated, goal-oriented, and resilient under pressure
• Excellent organization and time-management skills
• Experience with Salesforce CRM or similar platforms preferred
• Passion for the aesthetics industry and willingness to learn advanced technology and consultative selling methods
• Comfort with high-volume outbound calling and qualifying leads against defined criteria
• Ability to document accurately and manage pipelines to performance expectations
• Professionalism in engaging gatekeepers and decision-makers and delivering a strong first impression of the brand

Comprehensive benefits package focused on health, financial wellness, and work-life balance. Key offerings for employees include robust health (medical, dental, vision), 401(k) plans, paid time off, and parental leave, with a strong emphasis on a "family-like" culture and professional growth.

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