Restaurant Front of House Manager - Upscale Casual Dining - Hackensack, New Jersey

Join a growing company with exciting opportunities for advancement! We are seeking an enthusiastic and experienced Front-of-House (FOH) Manager to oversee guest service and daily floor operations at our upscale casual full-service restaurant. This is a fantastic opportunity for a hospitality-driven leader who is passionate about creating exceptional dining experiences while growing with a successful and expanding company.

• Lead and support the front-of-house team, ensuring top-tier customer service and efficiency

• Oversee daily FOH operations, including service execution, guest interactions, and staff performance

• Hire, train, and develop service staff to uphold hospitality standards and company culture

• Monitor guest satisfaction, handle feedback, and resolve service-related issues professionally

• Manage labor costs, scheduling, and staffing needs to ensure smooth operations

• Maintain a clean, welcoming, and organized dining environment

• Ensure compliance with health, safety, and service regulations

• Work alongside the General Manager and Kitchen Manager to enhance overall restaurant performance

• A Minimum of 1 year of front of house management experience in an upscale casual full-service restaurant

• Strong leadership, communication, and problem-solving skills

• Passion for hospitality, guest satisfaction, and team development

• Ability to work in a fast-paced, high-volume environment while maintaining attention to detail

• Knowledge of restaurant financials, including labor costs and revenue management

• Ability to work flexible schedules, including nights, weekends, and holidays

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