Restaurant Assistant General Manager - Hellertown, Pennsylvania

We are seeking an Assistant General Manager (AGM) who is hospitality-driven, detail-oriented, and willing to roll up their sleeves wherever needed. This is a hands-on leadership role that supports both the General Manager and the overall success of daily operations.

Assistant General Manager Responsibilities

• Partner with the General Manager to oversee all front-of-house operations, ensuring smooth, efficient service.
• Lead by example on the floor — greeting guests, running food and drinks, bussing tables, or jumping behind the bar when needed.
• Supervise and support FOH staff, providing training, coaching, and feedback.
• Maintain a strong guest-first focus by promptly addressing concerns, resolving issues quickly, and crafting memorable dining experiences.
• Assist with scheduling, payroll management, labor efficiency, and daily shift planning.
• Collaborate closely with the kitchen team to ensure seamless communication and coordination between FOH and BOH.
• Uphold high standards of cleanliness, organization, and adherence to health and safety protocols.
• Monitor inventory, assist with ordering, and help control costs.
• Contribute to staff recruitment, onboarding, and retention strategies.

Assistant General Manager Qualifications

• A minimum of 2 years of restaurant management experience (AGM, FOH Manager, or equivalent) in a full-service, high-volume restaurant.
• Hands-on leader who is willing to step into any role to support the team.
• Strong leadership, coaching, and communication skills.
• Excellent guest service instincts and the ability to de-escalate issues with professionalism.
• Strong organizational skills with experience in scheduling, payroll, and inventory.
• Comfortable working nights, weekends, and holidays as part of the leadership team.
• Knowledge of POS systems, cash handling, and basic financial reporting.