Regional Field Support Manager (Multiple Locations)

This role leads technical Field Service operations across 7 Northeastern states for a manufacturer of medical instrumentation. The Regional Field Support Manager ensures service teams operate efficiently, customers receive reliable support, and field technicians are trained, supported, and performing at a high level.

Candidates must reside in one of the following metro areas, and be within 1 hour of a major metropolitan airport:

• Detroit, MI

• Pittsburgh, PA

• Cleveland, OH

• Columbus, OH

• Cincinnati, OH

• Indianapolis, IN

• Lead and oversee field service operations across 7 Northeastern states

• Manage a team of 20–30 field service technicians and first-level managers

• Support technician performance, training, and service execution

• Ensure consistent field service quality and customer satisfaction

• Travel overnight as needed to support regional service activities

• Associate Degree in a technical discipline (required)

• Bachelor’s degree preferred

• 3+ years of service management experience with medical devices (required)

• Prior medical device service experience strongly preferred

• Strong leadership experience managing large field-based technical teams

• Willingness to travel overnight as needed

• Base salary $110K - $120K

• Auto

• Bonus (up to 15%)

• Fully paid family nedical.

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