Quality Manager - Eleanor, West Virginia

Talent Finders is seeking a Quality Manager to lead and mature quality systems within a manufacturing/production environment. This role independently evaluates, selects, and applies quality techniques (IATF 16949, ISO 14001), drives continuous improvement, leads audits (internal, supplier, third-party), manages corrective/preventive actions, partners cross-functionally on APQP/PPAP, and serves as a customer liaison to ensure timely issue resolution and satisfaction. The position may supervise hourly or salaried non-exempt staff and reports on quality performance while maintaining compliance with customer and legal requirements.

• Independently evaluate, select, and apply quality techniques, procedures, and criteria; adapt and modify as needed
• Determine, document, and prioritize areas for quality and process improvement
• Review current policies and recommend plans to elevate quality standards
• Maintain and ensure conformance to IATF 16949 requirements
• Monitor and report progress of environmental improvement programs
• Maintain ISO 14001 requirements and related documentation
• Provide leadership and subject-matter expertise for quality system conformance to IATF
• Participate in new supplier audits to ensure compliance with standards, regulations, and specifications
• Obtain, update, and maintain plans, permits, and standard operating procedures
• Participate in cross-functional on-site readiness reviews and audits
• Verify corrective and preventive action (CAPA) responses for effectiveness and appropriateness
• Serve as customer liaison to ensure satisfaction and timely concern resolution
• Participate and provide expertise for APQP and PPAP quality requirements
• Report daily/weekly/monthly quality metrics and items
• Provide administrative project support: collect data, maintain project documentation, train staff, and perform general administrative duties
• Develop proposed project objectives and targets; report progress to management
• Manage and monitor activities of staff reporting to the position
• Attend meetings necessary for duties and organizational development
• Perform other duties as assigned

• Bachelor’s degree
• Minimum 5 years’ experience managing quality and process improvements in a manufacturing or production environment
• Hands-on experience with root cause analysis and cause mapping
• Proven experience managing and maintaining customer relations through written follow-up and on-site visits
• Experience with third-party quality audits
• Experience with internal certifications of manufacturing systems
• Working knowledge and maintenance of IATF 16949 requirements
• Working knowledge and maintenance of ISO 14001 requirements
• Experience with APQP and PPAP processes (participation and knowledge base)
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to operate self-directed on complex assignments with sound professional judgment
• People management experience; ability to supervise hourly or salaried non-exempt staff

Talent Finders Inc. is a boutique recruitment partner dedicated to connecting exceptional talent with the fast-moving worlds of gaming and artificial intelligence. We specialize in sourcing senior gameplay, engine/rendering, tools, technical-art engineers who ship, applied ML/LLM professionals, data-platform & analytics experts, and high-scale infrastructure engineers for live-ops services. By combining deep vertical expertise with a nimble, relationship-driven approach, we help top organizations build high-performing teams the right way—fast, thoughtfully, and with long-term cultural fit in mind.

Our mission is to empower game-studios and AI-driven enterprises to accelerate innovation by providing curated access to elite technical talent—talent that not only meets current needs but thrives in future-facing environments. We are committed to delivering thoughtful, precision-driven hiring solutions that strengthen teams, raise standards, and contribute to meaningful outcomes for our clients and candidates alike.