Medical Assistant - West Palm Beach - West Palm Beach, Florida

Pelvic Rehabilitation Medicine (PRM) is seeking a compassionate and detail-oriented Medical Assistant to join our mission-driven team. As a Medical Assistant at PRM, you will play a vital role in supporting our physicians and ensuring a welcoming, validating experience for patients suffering from persistent pelvic pain. If you are passionate about patient-centered care, eager to learn, and committed to making a difference in the lives of others, we encourage you to apply.

• Greet and assist patients with empathy and professionalism, ensuring their comfort and privacy
• Obtain and record patient medical histories, vital signs, and other relevant information accurately
• Prepare examination rooms and assist physicians during patient exams and procedures
• Support evidence-based treatment protocols and holistic care approaches
• Maintain accurate and confidential patient records in compliance with HIPAA regulations
• Coordinate patient scheduling, follow-up appointments, and referrals to ensure access to care
• Educate patients about procedures, treatments, and aftercare instructions
• Collaborate with the clinical and front office teams to deliver seamless, patient-centered service
• Uphold PRM’s values of empathy, validation, and leadership through experience in every interaction

• High school diploma or equivalent; completion of a Medical Assistant program preferred
• 1+ years of experience as a Medical Assistant or in a similar clinical support role (new graduates with strong passion for patient care are encouraged to apply)
• Demonstrated commitment to compassionate, empathetic, and holistic patient care
• Strong organizational skills and attention to detail
• Excellent communication and interpersonal abilities
• Proficiency with electronic medical records (EMR) systems and basic computer skills
• Ability to work collaboratively in a fast-paced, team-oriented environment
• Willingness to learn about pelvic pain conditions and evidence-based treatments
• Alignment with PRM’s mission and values, including access to care, empathy & validation, and patient-centered innovation

Health, Vision, Dental, Paid Holidays and PTO, FSA, 401k, Competitive Compensation with $4,000 Bonus Potential

Founded in 2017 by Dr. Allyson Shrikhande and Dr. Gautam Shrikhande, PRM is a physician-led healthcare company dedicated to transforming care for patients suffering from persistent pelvic pain—a condition that affects 15% of women and 10% of men, yet remains widely misunderstood and untreated. With a team united by purpose and compassion, PRM has grown to 14 locations across 10 states, treating over 15,000 patients annually. From front office staff to physicians, everyone at PRM is committed to listening to patients, validating their experiences, and delivering expert care.

"At PRM, our mission is to decrease the time patients are suffering from pelvic pain symptoms."
"Our priority is providing access to care and treatment in all aspects by listening to our patients, validating their experiences, and treating the source of their pain."