SambaHR

Integrations Manager

Published

Location: Remote in Latin America

Employment type: Full-time

Posted: 10 months ago

Why This Role Matters

Do you enjoy building tools and solutions that empower other engineers to work better and faster? At SAMBA, we’re partnering with a growing tech startup to find a talented Integration Manager with strong technical and customer-facing skills to lead and structure the integration and customer engineering function.

This is a foundational role, ideal for someone with a senior technical background and leadership experience who’s ready to own the integration process from both a strategic and hands-on perspective.

How You'll Contribute

  • Lead the onboarding, configuration, and technical support for new and existing customers.

  • Build and manage the team of integration and support engineers (initially small, with growth expected).

  • Troubleshoot issues related to software, infrastructure, and DevOps practices, escalating when needed.

  • Collaborate closely with the development team to communicate feedback and prioritize improvements.

  • Organize customer interactions into internal documentation, support resources, and product insights.

  • Design and implement tools that streamline technical onboarding and issue resolution.

  • Act as a senior liaison with enterprise clients, ensuring a high level of service and long-term success.

What Makes You a Great Fit

  • Strong coding skills and solid understanding of software engineering fundamentals.

  • Background in infrastructure, DevOps, or system architecture. • Experience with tools like Jenkins, Docker, Kubernetes, and cloud providers (AWS, Azure, or GCP).

  • Proven experience leading technical teams or functions in fast-paced environments.

  • Excellent analytical thinking, problem-solving skills, and customer-first mindset.

  • Strong communicator: able to interface with both technical and business stakeholders.

  • Startup mindset: hands-on, proactive, and comfortable working with ambiguity and constant change.

  • Fluent in Spanish, and able to hold technical conversations in English.

  • Based in Argentina or Uruguay (or nearby time zones).

Perks & Benefits

  • A competitive USD salary.

  • The opportunity to build something meaningful with a world-class team.

  • Strategic visibility and leadership in one of the company’s most critical functions.

  • Dynamic startup environment: Work in a fast-paced, creative setting where your ideas can have real impact.

  • Founding team role: You’ll help shape both the product and the culture.

  • Strategic impact: Your insights from working with users will directly influence product decisions and team priorities.

  • Technical depth + customer focus: Blend your engineering knowledge with a hands-on approach to solving client needs.

  • Ownership & leadership: Lead a small, high-impact technical team and define processes and structure as the company grows.

  • Tool and platform development: Collaborate on building internal tools and client-facing solutions that drive adoption and performance.