Insurance Customer Service Representative (4-40 License) - Clearwater & Orlando, Florida
Expired
Location: On Site in Clearwater & Orlando, Florida, United States
Employment type: Full-time
Why This Role Matters
Join a mission-focused insurance team with a reputation for excellence and community care. We are looking for an experienced Insurance Customer Service Representative (4-40 License required) to provide high-level service and support across personal lines policies. This is a full-time, on-site position in Clearwater & Orlando, FL.
How You'll Contribute
- Build and maintain strong, trust-based relationships with personal lines clients.
- Manage service needs across personal lines including processing policy changes, endorsements, cancellations, and reinstatements.
- Submit applications for quotes on new and renewal business.
- Review insurance documentation for completeness and accuracy.
- Issue ID cards, certificates of insurance, and property evidence as needed.
- Handle premium invoicing and payment follow-ups.
- Keep agency records current and organized in the management system.
- Complete time-sensitive service tasks promptly and accurately.
What Makes You a Great Fit
- 1-2 years of experience in personal lines insurance.
- Active Florida 4-40 (Customer Representative) license.
- Strong communication, organization, and attention to detail.
- Comfortable working in a fast-paced, collaborative environment.
- Bilingual (English/Spanish) is a strong advantage.
- Experience with Nexsure or other insurance agency systems is a plus.