Director of Sales & Revenue – Outbound Builder. Relentless Prospector. Closer. - Miami, Florida

We’re building something extraordinary—and we want you to be a part of it. Horatio powers next-generation customer experiences for some of the world's most iconic and fastest-growing brands. With 100+ clients, proven delivery, and a world-class team, we've cracked founder-led growth. Now, we need a Director of Sales & Revenue to build what's next: a high-velocity outbound engine.
We're not looking for someone to "manage pipeline." We're looking for someone to create it. Daily. Fanatically.

• Build and lead a winning outbound motion: You'll define our target accounts, craft compelling messaging, build effective sequences, and relentlessly prospect until you discover the most impactful angles—then scale them

• Close deals yourself: You'll own deals end-to-end while designing the systems and team structure to eventually scale yourself out of the day-to-day closing.

• Set the pace: You'll instill a high-activity, no-excuses mindset within the team. Call. Follow up. Knock down objections. Stay in the zone.

• Recruit and coach hungry sales talent: You'll build a team of disciplined, full-cycle sellers who excel at prospecting, pitching, and closing.

• Collaborate cross-functionally: Partner with marketing, legal, customer success, and product to remove friction and accelerate sales velocity.

What You'll Inherit & What You'll Build

You're not walking into a blank slate—you'll inherit signicant assets and a strong foundation:

• 100+ existing clients across high-growth verticals.

• A brand with real traction and referenceable case studies.

• Dedicated legal and marketing support.

• Inbound momentum from our founder network.

And you'll be responsible for building:

• An outbound sales engine that generates predictable pipeline.

• Playbooks, cadences, and work ows to scale proven strategies.

• The comp plans, KPIs, and performance culture that drive urgency.

• A sales team with a hunter mindset—not just "relationship managers."

This Role is For You If:

• You have zero fear of cold outreach; you've built outbound motions from scratch before and understand the discipline it requires.

• You've successfully sold complex services or B2B solutions (e.g., CX, outsourcing, SaaS, or professional services).

• You are a closer first, builder second, manager third—and you thrive in early-stage environments.

• You believe pipeline solves all problems, and you take 100% ownership for generating it.

• You move fast, speak clearly, and focus obsessively on deals, not decks.

We're Not Looking For Someone Who:

• Waits for leads instead of creating them.

• Thinks strategy should come before action.

• Needs brand equity or a big title to win meetings.

• Hires reps who have never prospected themselves.

• Doesn't want to be on the front lines daily for the first 6–12 months.

Bonus Points If You:

• Know the world of CX, BPO, or outsourcing.

• Have experience selling into e-commerce, fintech, healthcare, or tech-forward brands.

• Are fluent in sales tools like Apollo, Clay, HubSpot, or Outreach.

• Think "activity breeds opportunity" is a personal mantra.

At Horatio, we invest in our team. We offer private health insurance, a generous 401(k) plan, and ample paid time off. Join a culture that prioritizes your well-being and growth.

Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provides a dedicated handpicked team to execute.

To empower businesses by delivering outstanding customer experience solutions through innovative technology, dedicated teams, and a commitment to excellence and trust.

Diversity, Equity & Inclusion:

At Horatio, we believe our strength lies in our diversity. We welcome team members of all backgrounds and ensure equal access to opportunities. We’re committed to fostering an inclusive, respectful, and equitable work environment. If you require accommodations during the application process, we’re here to support you.

Equal Employment Opportunity:

Horatio is proud to be an Equal Opportunity Employer. We celebrate diverse voices and are committed to creating a culture where everyone belongs and thrives.