Commercial Lines Account Manager - Miami, Florida

A Commercial Insurance Account Manager at TRMG plays a critical role in managing and servicing commercial insurance policies for our clients.

• Client Relationship Management: Build and maintain strong relationships with commercial clients, understand their unique needs and objectives, and act as the primary point of contact for inquiries, requests, and concerns.

• Policy Management: Analyze client insurance needs and risks, recommend appropriate coverage solutions, and ensure policies meet requirements and comply with regulations.

• Policy Renewals: Coordinate and prepare policy renewals, present proposals to clients, and assist them in making informed decisions.

• Claims Management: Guide clients through the claims process, liaise with carriers, and ensure timely and fair resolution.

• Risk Assessment and Mitigation: Conduct risk assessments, identify vulnerabilities, and recommend mitigation strategies to reduce exposure to potential losses.

• Market Analysis: Stay informed about industry trends, market conditions, and insurance products to offer the most competitive solutions.

• Policy Documentation: Maintain accurate records of client policies, endorsements, and documentation, ensuring compliance with regulations.

• Quoting and Proposal Development: Prepare insurance quotes and proposals, highlighting coverage options and pricing details.

• Compliance: Ensure client policies comply with all legal requirements and stay updated on insurance laws and regulations.

• Client Education: Educate clients on insurance terms, coverage options, and policy details to empower informed decision-making.

• Cross-Selling and Upselling: Identify opportunities to offer additional insurance products or services to existing clients.

• Team Collaboration: Work closely with underwriters, brokers, claims adjusters, and other team members to ensure seamless client service.

• Administrative Tasks: Support client accounts through data entry, filing, and document management.

• Insurance Licensing: 4-40 or 2-20 insurance license required.

• Experience: 2-5 years of relevant insurance experience.

• Customer Service Skills: Excellent communication and customer service skills are crucial.

• Insurance Products Knowledge: Deep understanding of commercial insurance products, coverages, policies, endorsements, and options available for businesses.

• Computer Skills: Proficiency in insurance agency management software and Microsoft Office Suite.

• Attention to Detail: Strong attention to detail to ensure policies are accurate, complete, and compliant.

• Analytical Skills: Ability to assess clients’ insurance needs, evaluate risks, and recommend suitable coverage solutions.

• Problem-Solving Abilities: Strong problem-solving skills to effectively resolve complex insurance-related issues.

• Industry Knowledge: Staying updated on industry trends, market conditions, and emerging products to provide the best advice to clients.

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

• Supplemental Pay:

  • Bonus opportunities

  • Commission pay

TRMG provides homeowners and auto insurance, business insurance, employee benefits, and specialty lines for a wide variety of businesses. To provide comprehensive and tailored insurance solutions that protect our clients' assets and ensure peace of mind.

This job description is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the organization.