Account Executive (Medical Devices) - Fort Lauderdale, Florida
Location: Hybrid in Fort Lauderdale, Florida, United States
Employment type: Full-time
Salary: $80,000 - $85,000 per year
Posted: a month ago
Why This Role Matters
MissionHires is seeking a Client Success Manager (Medical Devices) to own end-to-end provider success for OMNIWave devices and GAINSWave memberships. You’ll be the primary relationship manager for medical practices—driving onboarding, retention, upsells, testimonials, and referrals—while maintaining meticulous CRM tracking and delivering white-glove support. Ideal for a detail-obsessed, KPI-driven communicator who can thrive in a fast-paced, high-touch environment and flex for weekend events.
How You'll Contribute
- Serve as the primary point of contact for medical providers and clinic teams, building deep, long-term relationships
- Lead onboarding through the first 90 days and beyond to ensure a seamless customer experience
- Drive retention and growth by helping clinics maximize ROI and outcomes
- Promote engagement in trainings, webinars, events, and testimonial opportunities
- Identify and execute cross-sell, upsell, upgrade, and referral opportunities
- Track activities, KPIs, notes, and client progress in HubSpot CRM
- Deliver proactive, high-touch support that makes clients feel heard, cared for, and set up for long-term success
- Collaborate with sales, marketing, and leadership to align on client goals and execution
- Support in-person relationship building and weekend training events as needed
What Makes You a Great Fit
- 1–3 years of experience in Account Management or Customer Success (preferred)
- Background in healthcare, wellness, or medical practice support (preferred)
- Proficiency with CRM tools (e.g., HubSpot) and client communication/project coordination
- Exceptional organization, attention to detail, and follow-through
- Strong communication, active listening, and problem-solving skills
- Results-oriented mindset focused on performance, ROI, and KPI attainment
- Willingness to work some weekends for events and meet customers in person
- Team-oriented with ownership mentality and ability to collaborate cross-functionally
Perks & Benefits
Base Salary: $80,000 - $85,000
Performance Bonus and Referral Commission Opportunities
Growth Potential: This role is a launchpad for career development inside a fast-growing, mission-driven brand
Who We Are, What We Stand For
MissionHires is the AI hiring partner of top talent teams. Our platform helps recruiters, agencies, and top companies source, engage with, and evaluate top talent 10 times faster than job boards.
To bridge the gap between companies and passionate talent.
Frequently Asked Questions
What’s the base salary for the Client Success Manager (Medical Devices) role in Fort Lauderdale?
$80,000–$85,000 plus performance bonus and referral commission opportunities.
Is this role remote or hybrid, and where is it based?
It’s a hybrid role based in Fort Lauderdale, FL.
Do I need prior healthcare or medical device experience?
A background in healthcare, wellness, or medical practice support is preferred.
Which CRM will I use day to day?
You’ll use HubSpot CRM to track notes, KPIs, and client progress.
Will I need to work weekends or attend in-person events?
Yes, some weekends are required for training events and in-person relationship building.
What are the key KPIs for this role?
70% renewals, post-sale revenue per account, number of peer referrals, and 1 B2B video testimonial per 3 clients managed.
What does the day-to-day work look like for this Practice Success Manager?
Onboard and support clinics, drive retention and upsells, promote trainings/webinars, and maintain meticulous HubSpot tracking.
What experience level are you targeting for candidates?
Preferably 1–3 years in Account Management or Customer Success.