Appliance Service Technician - Miami, Florida
Location: On the Road in Miami, Florida, United States
Employment type: Full-time
Posted: 2 months ago
Why This Role Matters
We are seeking a dynamic, proactive, technically oriented, and customer-focused individual to join our team as a Appliance Service Technician. The successful candidate will play an important role in serving our customers by providing elevated services and support during the service steps of their journey with our products and services.
How You'll Contribute
Provide on-site (customer homes) high-quality repair services, maintenance, installations, and pre-installation visits
Effectively diagnose appliance problems and provide repair, installing new parts
Evaluate parts breakdown (Exploded View) to order parts via Spare Parts Department
Control spare parts truck stock and
Maintain complete service job reports, fulfilling all Corporate Guidelines, for all jobs provided
To work with our customer service team to schedule services and close all jobs scheduled
Create technical reports for specific cases whenever required by management
Participate in Corporate and Manufacturers in-person Trainings (Locally or internationally) twice a year
Participate in Corporate and Manufacturers' virtual Trainings whenever required by management
Keep the NPS personal score of a minimum of +38
Report to the Subsidiary Service Manager, following all guidelines required for this position
What Makes You a Great Fit
Proven 3+ years’ experience with household appliance repairs with field experience
Experience with High-End and Luxury Appliances is preferred
Sealed System experience on domestic refrigeration is a plus.
Ability to diagnose electronic and electrical systems and to read, interpret and utilize Electrical diagrams, technical documents and service manuals.
Knowledgeable about electrical and electronic circuits
Technical degree in mechanics, electronics or refrigeration.
Residential Appliance Technician Certification (Nastic) or General Electrician License is preferred but not required.
Need a valid driver’s license and clean driving history.
Drive for 2+ hours/day
Lift up to 50lbs
Constant bending, kneeling
Standing for long periods of time (8+ hours)
English bilingual proficiency – mandatory
Spanish and/or Portuguese bilingual proficiency – preferred
Perks & Benefits
Health, Vision, and Dental Insurance
Great working environment
401k
Paid Vacation and Sick Time
Uniforms
Safety Equipment
Who We Are, What We Stand For
Competitive People is an executive recruiting firm that connects high-performing leadership and specialized talent with growth-focused organizations. Leveraging targeted search, market mapping, and discreet candidate outreach, the firm focuses on placing executives and senior professionals in competitive, results-driven environments. To help organizations win by identifying, engaging, and placing top-tier executive talent with speed, precision, and integrity.
Frequently Asked Questions
What does an Appliance Service Technician do day to day in this role?
You’ll travel to customer homes to diagnose, repair, maintain, and install household appliances, order parts, and complete service reports.
Is this a field role or in-shop? Do I need to drive a lot?
It’s an on-the-road field role in Miami, and you should be able to drive 2+ hours per day.
What experience do I need to qualify?
At least 3+ years of household appliance repair field experience is required.
Do I need specific certifications like NASTeC or an electrician license?
NASTeC or a General Electrician License is preferred but not required.
What technical skills are you looking for?
Ability to diagnose electronic/electrical systems, read electrical diagrams and service manuals, and knowledge of electrical/electronic circuits.
Are there any language requirements for this job?
English bilingual proficiency is mandatory; Spanish and/or Portuguese is preferred.
What physical requirements should I expect?
You must be able to lift up to 50 lbs, bend and kneel frequently, and stand for long periods (8+ hours).
What benefits are offered?
Health, vision, and dental insurance, 401k, paid vacation and sick time, uniforms, safety equipment, and a great working environment.